JPM Payments - Onyx by J.P. Morgan - The Liink Network - CheckMatch Client Success (Originators) - Product Associate

Description

JPM Payments - Onyx by J.P. Morgan - The Liink Network - CheckMatch Client Success (Originators) - Product Associate

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

Job Description

Onyx by J.P. Morgan was launched in October 2020 to reimagine how businesses are built, grow and interact by developing innovative applications that leverage cutting edge technology. We seek to build the world's most advanced ecosystem, with ubiquitous access to infrastructure, collaboration networks, services, and expertise. Onyx has three business stripes:

• Liink by J.P. Morgan, a blockchain network of banks that facilitates payments and banking information exchange
• Coin Systems, a global provider of shared ledger solutions enabled by JPM Coin
• Blockchain Launch, a leader in productionizing new applications and shared platform technology

CheckMatch is a new business within the Liink Platform, to make check payments more efficient. This role is ideal for someone looking to gain experience across all aspects of building a fintech business from the ground up, and who is comfortable operating in a fast-paced, start-up like environment.

We are seeking talented candidates to join the CheckMatch product team as a Client Success Associate (Originators) role. This role will focus on all aspects of the business that relate to clients on the "Originator" side of the CheckMatch marketplace (i.e., clients who are sending paper checks on behalf of their customers today), including supporting both client-facing product development and business development activities as well as interfacing with internal CheckMatch and other JPM stakeholders to represent the voice of the client. This role will report directly to the Vice President of Client Success for Originators.

Sample activities include:

• Work with clients to identify and action opportunities to grow volumes and scale the business, in partnership with Liink Commercialization
• Understand client requirements for new feature functionality, and collaborate with CheckMatch team to define and build high value features
• Document and work E2E with all stakeholders to clearly define and prioritize all development requirements for the originator client
• Create client-facing collateral and documentation, e.g. user guides, client reporting, etc.
• Support client issue management in concert with Liink Operate, CheckMatch Biz Ops & Service, etc.
• Partner with Liink Onboarding & Implementations team to drive client integrations
• Partner closely with the client engagement team in discussions with originator prospects
• Complete market research and analysis to identify and prioritize prospective clients

The ideal candidate may bring the following types of experience:

• 3+ years of experience working in financial services, ideally in Product Management and/or payments
• Self-starter; desire and ability to work in a start-up type environment nested within a large and complex firm
• Client centric; excellent communication skills, high EQ, strong commercial instincts and highly detail oriented
• Analytical and technical proficiency; ability to translate client needs into detailed requirements

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $77,900.00 - $118,000.00 / year